eMedia Music – Privacy Policy

By using emediamusic.com, you agree to the collection and use of your personal information as described in this policy. We care just as deeply about protecting your privacy as protecting ours. You may also contact us by e-mail if you have questions. At any time you may unsubscribe from future emails, or subscribe to receive our awesome email newsletters and offers.

Summary

• We will never spam you.
• We will not sell your personal information to anyone.
• You control how we send messages to you.
• You control if we are allowed to send messages to you.
• You can remove your account at any time.

How we protect your information:

We will never spam you. We ask to collect your email address during the purchase process, to periodically send you our email newsletter and occasional special offers, from which you may unsubscribe at any time.

We will never disclose your personal information without your permission: We will never sell, rent or share your personal information with a 3rd party, especially your email addresses and phone numbers, without your express permission, unless required by law. Never ever!

We give you full control over your information, including the ability to remove it from our system. You can update your account information and preferences at any time.

We will protect your information from other users. Nobody can see a bill unless they’re part of it.

We will only access your personal information when:
• You specifically request us to do so (e.g., you are having technical difficulties).
• It is required by law.
• It is necessary to maintain our system.
• To communicate with you.

What information do we collect?

Personal: Name, address, email addresses, phone numbers, password, and ZIP/postal code. Optionally, you may provide us with information regarding your instrument, music genre, computing and other information to help us serve you better. All passwords are stored on our server in encrypted form. Not even we can tell what they are! If you lose your password, our automated server can generate a new one and send it to you.

Credit Card: We do not store your credit card information, and we’ll never see it, since the transaction is handled by a secured payment processor.

Usage: Number of logins, last login, activity, and error logs. By registering your product you are opting in to receive email from eMedia Music for technical support, serial number retrieval, as well as regarding upgrades and special offers. You can unsubscribe at anytime from marketing emails.

Cookies and log files

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. We use Google Analytics for helping us make our website more effective, and it uses cookies. It does not send any personally identifiable information (PII) to Google (such as names, phone numbers, email addresses, or similar data), nor any data that permanently identifies a particular device. To find out more about Google’s privacy policies and how their technology uses cookies and Java, please visit Google. Our ecommerce system also requires the use of cookies for the purchase process. To purchase goods via the website cookies must be enabled. If you do not wish to allow the use of cookies, you may purchase items from us via phone by calling (888) 363-3424.

Updates

We may update this privacy policy from time-to-time by posting a new version on our website. Check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email.